Usein kysyttyä

Customer Service

Contact Us At Juli, we want to provide you with the best possible customer experience! On this page, you'll find information about the issues our customer service can help you with and which matters are handled through our partners. You might also find the answer in our Frequently Asked Questions section. See the customer service contact information and opening hours here.

Fault Reports

Non-Urgent Fault Reports You can submit a non-urgent fault report directly to the property’s maintenance company via Kodisto Home app.

Fault reports or maintenance requests submitted through the form are recorded in the FIMX system, where the property's designated maintenance company will handle them directly.

Urgent Fault Reports

Urgent maintenance requests should be made directly to the maintenance company. You can find the up-to-date contact information for maintenance and key management in Kodisto Home app and on your building’s noticeboard.

Customer Service

Rent Payments

Juli’s rent collection is managed by our partner Kodisto, so please contact them directly for rent payment matters:

Email: vuokranmaksu@kodisto.fi 010 389 6079

Phone service opening hours: Mon-Fri, 12:00 PM - 2:00 PM

Parking

Parking space management is handled by AimoPark. Please contact them directly regarding renting a parking space:

Email: asukaspysakointi@aimopark.fi

Phone: 020 7812 480

Renting an apartment

You can rent a Juli home directly through our online store—with a satisfaction guarantee : If the apartment doesn't suit you, you can cancel the lease free of charge.

› Browse available Juli homes and rent

If you're having trouble renting or can't find a suitable apartment, you can also send us an open application. We're happy to help!

› Send an open application